Incident Reporting
Incident Reporting
Truck Me replaces trucking Facebook groups with built-in, real-time incident reporting. Drivers report hazards, and every other Truck Me user on nearby routes gets alerted.
Reporting an Incident
Two ways to report:
Quick Report
- Tap the report button (lightning bolt) on the map screen.
- Select a category, Road Closure, Accident, Hazard, Police, Rest Area, Other.
- Confirm location, defaults to your current position. Drag to adjust.
- Submit, the report goes live immediately.
Quick reports take under 5 seconds. Use them while stopped at lights or rest areas.
Detailed Report
- Tap and hold the report button to open the detailed form.
- Select category and subcategory (e.g. Hazard → Debris, Animal, Flood).
- Add details, free-text description of what you saw.
- Set direction, specify which direction of travel is affected.
- Attach a photo, optional, from camera or gallery.
- Submit, the report goes live with full details.
Incident Types
| Category | Examples |
|---|---|
| Road Closure | Full closure, lane closure, detour |
| Accident | Multi-vehicle, single vehicle, rollover |
| Hazard | Debris, animal on road, flooding, fallen tree |
| Police | Checkpoint, speed camera, RBT |
| Rest Area | Full, closed, facilities status |
| Other | Roadworks, delays, general warnings |
Confirmations & Dismissals
When you pass an incident reported by another driver:
- Tap "Still there" to confirm the incident is active. This boosts its visibility and extends its lifespan.
- Tap "Gone" to report it's cleared. Enough "gone" votes auto-expire the incident.
This crowd-sourced verification keeps the map accurate.
Incident Alerts
When an active incident is on or near your route:
- Map marker, appears on the map with the incident icon.
- Audio alert, plays a warning sound (configurable in Settings).
- Banner notification, shows incident type and distance.
Auto-Expiry
Incidents don't stay forever. Truck Me automatically expires reports based on:
- Category defaults, accidents expire after 4 hours, hazards after 2 hours, police after 1 hour.
- Community votes, enough "gone" votes expire an incident early.
- No confirmations, incidents with zero confirmations after 30 minutes are deprioritised.
Rerouting
When a road closure or major incident blocks your route, Truck Me offers a one-tap reroute that finds an alternative path on approved roads.